Cummins Inc. Parts Pro Executive in Singapore, Singapore

Parts Pro Executive

Description

To provide parts support to Distributor Service department and external customer.

  • Assist CSA in quotation preparation/parts list as per Quick Serve process.

  • Ensure quotation is as per the customer discount and margins within the stipulated guideline.

  • To identify and co-ordinate all parts requirements and ensure availability for use of service personnel.

  • Ensure that the delivery times and pricing are provided to the service department when required, ETA Report daily and Movex in-puts are reflected on the repair quotation for active repair.

  • Carry out Goods Receipting/Dispatch including service and customer care to ensure the requirements of the Service Department and external customers are met.

  • Maintain database of the service department engine / overhaul kit information including part numbers and quantity in kits.

  • To support (as required on a limited basis) all customer parts sales and support activity via front counter, phone and fax to include pick/pack customer orders.

  • To ensure all Service Department and customer Core requirements are met, ensuring all non-conforming/warranty and PIR material is clearly labelled/located and disposed of as per instructions.

  • Identification and procurement of all non-Cummins material as required.

  • Identify and implement on-going parts initiatives to support the achievement of service productivity and deliver continuous improvements in Service efficiencies.

  • Effective management of core returns or service returns to warehouse in a timely fashion

  • Work with Parts Inventory manager on Parts forecast for service workshop and communicate the parts demand for both existing customer base and new products introduced through NPI or products imported/sold in the territory.

  • Warranty / TRP/ Campaign check and ensure parts are created in movex and if required to order as stock.

  • Keep track of enquiry being generated daily.

  • Key in parts for Forecast and coordination with PM& planner.

  • Check daily with SA on parts requirement for Forecast jobs which has 80% probity and order parts in CSSSPL stores for service event.

  • Part no ETA need to Escalate and advise Supervisor after discussion with planer & PM.

  • Any other duties/responsibilities that from time to time may be required

Qualifications

  • Diploma in Engineering / Business Administration or equivalent work experience

  • Excellent communication skills

  • Strong parts system experience

  • Cummins product and systems knowledge or similar

  • Working within warehouse and workshop environment

Job SERVICE

Primary Location Singapore-South West-Jurong-Singapore, Singapore, CSPL

Job Type Experienced - Professional / Office

Recruitment Job Type Office

Job Posting Jan 1, 2018, 11:31:57 PM

Unposting Date Ongoing

Req ID: 170007M3