Cummins Inc. Technical Specialist in Shah Alam, Malaysia

Technical Specialist



  • Independently performs diagnostics and complete repairs on equipment at customer site / workshop

  • Maintain productive customer relations and ensures prompt and efficient attention to customer needs to minimize customer product downtime

  • Manages parts and spares inventory at the work site.

  • Escalates unresolved issues to product specialists / supervisor

  • Completes required documentation, such as services worksheets, timesheets warranty claims, quality documents via handwritten forms or business system input screens.

  • Identifies additional sales and services opportunities with customer

  • Completes training in line with skill and business requirements

  • Maintain work area and tools for cleanliness and proper operation

  • Ensure adherence to all relevant Health Safety & Environment policies procedures and legislation and report any issues / incidents to site management and to their supervisor



  • Candidate must possess at least Higher secondary / Pre-U / A-Level / College, Professional Certificate / NiTEC, Diploma / Advanced / Higher/ Graduate Diploma in Engineering (Electrical / Electronic), Engineering (Marine), Engineering (Mechanical) or equivalent.

  • Minimum 3 years working in related field.

  • Skilled in handling troubleshooting and repair works on diesel engines / Genset

  • Knowledge to understand wiring diagrams, in order to carry out troubleshooting

  • Prior experience with technical service diagnostic software and tools is an added advantage.

  • Knowledge of PC & Microsoft Office Application (MS Word & Excel)

  • Possess driving license

  • Customer oriented, enthusiastic with strong interpersonal skills

  • Good written & communication skill


Primary Location Malaysia-Selangor-Shah Alam-Malaysia, Shah Alam, Glenmarie Head Office

Job Type Shop

Recruitment Job Type Technician

Job Posting Dec 27, 2018, 3:13:21 AM

Unposting Date Ongoing

Req ID: 180007JA