Cummins NE/SE Asia Jobs

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Cummins Inc. Power Generation Field Service Technician in Minato, Japan

Power Generation Field Service Technician



  • 生産的な顧客関係を確立し、継続的に発展させ、顧客のニーズに迅速かつ効率的に対応できるようにする。

  • 専門的な工具を使用し、文書化された手順や方針に従い、顧客先で複雑な修理を診断し完了させる。

  • 発電所製品の予防保全活動を、文書化されたスケジュールと基準に従って実施する。

  • 未解決の問題を製品スペシャリスト/スーパーバイザーにエスカレーションする。

  • 技術者や実習生を指導し、育成し、知識と経験を他の人に伝える。

  • サービスワークシート、タイムシート、保証クレーム、品質文書などの必要書類を手書きまたはビジネスシステムの入力画面で完成させる。

In this role, you will make an impact in the following ways:

  • Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs

  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.

  • Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field

  • Escalates unresolved issues to product specialists / Supervisor

  • Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review of repair plans, parts lists, etc

  • Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.



  • 6年以上の類似業務経験

  • 電気関連の資格

  • 流暢な日本語能力

  • 運転免許証

To be successful in this role you will need the following:

  • 6 year prior experience in similar responsibilities

  • Relevant Electrical Certification

  • Fluent Japanese ability

  • Driving License

Compensation and Benefits

  • Hybrid and Flex working style under local labor law (core-time11-15)

  • Competitive annual salary (Or Permanent Salary)

  • Relocation assistance offered from anywhere in Japan (Conditions apply)

  • Comprehensive on-boarding and product training

  • Annual Health Check

  • Commuting Allowance

  • Full Social Security Plan

  • Retirement Plan and Life Insurance available

  • Annual remuneration review

  • Participation in an annual variable compensation (bonus) program

  • Stock Option and Benefits Club Plan available

  • Employee Assistance Program available to employees

  • Annual and Sick paid leave

  • Paid special circumstances leave (Conditions apply)

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. We are proud to be recognised as a WORK180 Endorsed Employer for All Women


Primary Location Japan-Tokyo-To-Minato-Japan, Minato-ku, CJL Office

Job Type Shop

Recruitment Job Type Technician

Job Posting Jan 24, 2023, 11:08:23 PM

Unposting Date Ongoing

Organization Distribution Business

Relocation Package Ineligible

Req ID: 2300001J