Cummins Inc. Engine Field Service Technician in Minato, Japan
Engine Field Service Technician
In this role, you will make an impact in the following ways:
Diagnoses/completes complex repairs to engines at the customer’s site.
Anticipates and ensures professional, prompt and efficient attention to customer needs.
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete repairs, including identifying and preparing required parts and tools.
Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Identifies additional service opportunities with customer.
To be successful in this role you will need the following:
Class 1 or 2 construction equip mechanic certification or Class 2 diesel mechanic certification (not mandatory)
Regular driver's license (required, as company vehicles are often used for business trips)
Experience in diesel engine and construction machinery maintenance
Basic communication and report writing skills, as there are many opportunities to visit customer factories independently to make repairs, etc.
Ability to independently perform inspections and repairs in accordance with company established work procedures (some in English).
Personable, cooperative, and able to work well with others within the company, customers, and distributors
Must be able to handle unexpected, long-distance (domestic), or frequent day or overnight business trips
Compensation and Benefits
Hybrid and Flex working style under local labor law (core-time11-15)
Competitive annual salary (Or Permanent Salary)
Relocation assistance offered from anywhere in Japan (Conditions apply)
Comprehensive on-boarding and product training
Annual Health Check
Full Social Security Plan
Retirement Plan and Life Insurance available
Annual remuneration review
Participation in an annual variable compensation (bonus) program
Stock Option and Benefits Club Plan available
Employee Assistance Program available to employees
Annual and Sick paid leave
Paid special circumstances leave (Conditions apply)
At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
We are proud to be recognised as a WORK180 Endorsed Employer for All Women. Click here (link to our work180 page: https://au.work180.co/employers/cummins-australia) to check out our Benefits
Primary Location Japan-Tokyo-To-Minato-Japan, Minato-ku, CJL Office
Job Type Shop
Recruitment Job Type Technician
Job Posting May 18, 2023, 1:49:11 AM
Unposting Date Ongoing
Organization Distribution Business
Role Category Hybrid - Potential for Partial Remote
Req ID: 2300053C